Effective: August 24, 2025
Divine Skins LLC ("Divine Skins", "we", "us", "our") values your privacy. This Policy explains what information we collect, why we collect it, how we use it, and the choices you have. It applies to divineskins.gg, the Celestial desktop launcher, our Discord bots, and any other services that link to it (collectively, the "Services").
Data Controller. Divine Skins LLC is the "data controller" for your personal data under EU/UK GDPR.
Questions? Email us at support@divineskins.gg. Our registered address is available upon legitimate request.
| Category | Examples | When Collected |
|---|---|---|
| Account Data | E-mail address, username, OAuth IDs (Discord/Google), hashed password, profile picture | When you create an account or link a third-party profile |
| Subscription & Billing Data | Country, VAT-ID (if any), payment token (Stripe / PayPal), receipts | When you buy or renew subscriptions |
| Skin Interaction Data | Which skin pages you view, files downloaded, play-session length | When you browse, download or use skins via the launcher |
| Usage & Device Data | IP address, browser type, OS, referral URL, crash logs, analytics events | Whenever you visit the website or run the launcher |
| Support & Comms | Tickets, e-mails, Discord messages, survey responses | When you contact support or join our community |
We do not intentionally collect sensitive categories of data (racial or ethnic origin, political opinions, etc.).
We use cookies and local storage to:
Cookie Banner. On your first visit we show a banner allowing you to accept all cookies or reject non-essential cookies. You can change your choice at any time in Settings › Privacy.
We share data only when necessary:
We never sell your personal information to advertisers or data brokers.
Our main servers are in the EU. Some partners (e.g., Stripe US, Cloudflare) are located outside the EEA. When we transfer data internationally we rely on:
| Data Type | Retention Period |
|---|---|
| Account & Subscription data | As long as you have an active account, then 30 days after deletion |
| Download & playtime logs | Anonymised after 24 months |
| Tax & invoicing records | 10 years (Bulgarian VAT law) |
| Support tickets | 24 months after closure |
We may keep backups for up to 90 days.
You can:
Exercise these rights in Settings › Privacy or by emailing support@divineskins.gg. We may ask for proof of identity and will reply within 30 days.
We use industry-standard safeguards including TLS encryption in transit, database-level encryption for payment tokens, and least-privilege access controls. No system is 100% secure; we can't guarantee absolute security but we work continuously to improve protections.
The Service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact support@divineskins.gg and we will delete it promptly.
We may update this Privacy Policy to reflect legal, technical or business changes. If we make material changes we will:
Email: support@divineskins.gg
You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection or your local supervisory authority.
If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA):
To make a CCPA request, email support@divineskins.gg with the subject "CCPA Request".
For the full California notice, please see California Privacy.