Privacy Policy

Divine Skins LLC ("Divine Skins", "we", "us", "our") values your privacy. This Policy explains what information we collect, why we collect it, how we use it, and the choices you have. It applies to divineskins.gg, the Celestial desktop launcher, our Discord bots, and any other services that link to it (collectively, the "Services").

1. Who Controls Your Data?

Data Controller. Divine Skins LLC is the "data controller" for your personal data under EU/UK GDPR.

Questions? Email us at support@divineskins.gg. Our registered address is available upon legitimate request.

2. Information We Collect

We do not intentionally collect sensitive categories of data (racial or ethnic origin, political opinions, etc.).

3. Legal Bases (GDPR Article 6)

• Contract – to provide the Service you asked for (e.g., account creation, downloads, paid perks).
• Legitimate Interests – to keep the Service secure, fight fraud, analyse performance and improve features.
• Consent – for optional cookies, marketing e-mails and linking social-media profiles. You may withdraw consent at any time.
• Legal Obligation – to keep tax records and comply with consumer-protection or financial-reporting laws.

4. How We Use Your Information

• Provide, operate and personalise the website, launcher and Discord bot.
• Authenticate you and secure accounts.
• Deliver downloads, track install counts and show creator statistics.
• Process payments, calculate VAT and issue invoices.
• Send transactional notices (receipt, password reset) and, with your consent, newsletters.
• Moderate uploads and enforce our Terms of Service.
• Detect and prevent fraud, cheating tools and network attacks.
• Generate anonymised statistics to understand what skins and features are popular.

5. Cookies & Similar Tech

We use cookies and local storage to:

• keep you logged in;
• remember site-wide preferences (language, dark mode);
• measure site traffic via analytics.

Cookie Banner. On your first visit we show a banner allowing you to accept all cookies or reject non-essential cookies. You can change your choice at any time in Settings › Privacy.

6. Sharing & Disclosure

We share data only when necessary:

• Payment processors: Stripe & PayPal receive billing and card data to complete transactions.
• Infrastructure & analytics: Cloudflare (CDN), Netlify (hosting), Sentry (error & product analytics) receive IPs and usage logs.
• Communication tools: Discord and our e-mail provider handle support messages.
• Legal & Compliance: tax authorities, auditors or courts when required by law.
• Creators: skin authors can see aggregate download & usage stats but never your e-mail or IP.

We never sell your personal information to advertisers or data brokers.

7. International Transfers

Our main servers are in the EU. Some partners (e.g., Stripe US, Cloudflare) are located outside the EEA. When we transfer data internationally we rely on:

• European Commission adequacy decisions, or
• Standard Contractual Clauses (SCCs) with additional safeguards.

8. Data Retention

We may keep backups for up to 90 days.

9. Your Rights (EU/UK GDPR)

You can:

• Access – request a copy of the data we hold about you.
• Rectify – correct inaccurate or incomplete data.
• Erase – delete your account and personal data ("right to be forgotten").
• Restrict – ask us to stop processing while we resolve an issue.
• Object – to processing based on legitimate interests or direct marketing.
• Port – obtain a machine-readable export of your personal data.

Exercise these rights in Settings › Privacy or by emailing support@divineskins.gg. We may ask for proof of identity and will reply within 30 days.

10. Security

We use industry-standard safeguards including TLS encryption in transit, database-level encryption for payment tokens, and least-privilege access controls. No system is 100% secure; we can't guarantee absolute security but we work continuously to improve protections.

11. Children

The Service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact support@divineskins.gg and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical or business changes. If we make material changes we will:

• post the new version here, and
• give at least 14 days' advance notice via banner or e-mail before the changes take effect.

13. Contact Us

Email: support@divineskins.gg

You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection or your local supervisory authority.

14. California Privacy Notice (CCPA)

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA):

• Know the categories and specific pieces of personal information we have collected.
• Request deletion of personal information (with certain exceptions).
• Opt-out of "sale" or "sharing" of personal information (we do not sell data).
• Not be discriminated against for exercising CCPA rights.

To make a CCPA request, email support@divineskins.gg with the subject "CCPA Request".

For the full California notice, please see California Privacy.